Crazy Star Casino Responsible Gambling

At Crazy Star Casino, we want gambling to remain a controlled activity. We provide tools to help you manage your account, take breaks and recognise when play may be affecting your wellbeing. Player safety matters to us, and support is available if you need help staying in control.

Our approach to player protection

Safer gambling starts with clear choices about how much time and money you can spend. Set boundaries before you play, check your account activity regularly and avoid gambling when you feel under pressure. If you are concerned about your play, you can step away and seek support.

Tools to help you stay in control

Account controls can help you manage your activity. These include deposit limits, session reminders and account breaks. You can review the tools available to you in your account settings or ask our support team for help finding them.

Deposit limits

Set a daily, weekly or monthly deposit limit that fits your budget. Choose an amount you can afford to lose without affecting essential spending. Review your limit if your circumstances change, and do not treat it as a target to reach.

Loss limits

Decide in advance how much you are prepared to lose during a session or over a set period. Keep track of your spending and stop when you reach that amount. Do not increase your budget to recover losses.

Time limits and account breaks

Session reminders can help you keep track of time while you play. Set yourself a finishing time and take regular breaks away from your screen. If a short break is not enough, you can use an account time-out to pause your activity.

Self-exclusion

If you want to stop gambling for a longer period, self-exclusion can restrict access to your account. You can request this through your account controls or by contacting support. GAMSTOP also offers a free self-exclusion service that covers participating online gambling operators. Consider seeking support alongside self-exclusion if gambling is causing you difficulties.

Signs that it may be time to stop

It may be time to take a break if you are spending more than planned, playing for longer than intended or trying to win back losses. Hiding your gambling, borrowing money to play or finding that it affects your work, relationships or sleep are also reasons to seek support.

Ways to maintain control

Only gamble with money set aside for leisure. Keep essential bills and savings separate, check your account activity and take breaks even when play feels manageable. Avoid gambling when you are upset, stressed or under the influence of alcohol.

Professional help and support

You do not have to manage concerns about gambling alone. GamCare and GambleAware provide information and support, while the NHS can help you find specialist services. GAMSTOP can help you restrict access to participating gambling sites. If you are worried about your activity at Crazy Star Casino, contact our support team for help with account controls or self-exclusion.